Operations, systems and growth for owner-run companiesThe Verdict
Two weeks inside the business, then a written verdict: the ten workflows that cost you the most, each priced in dollars and ranked, with what to fix first and what to leave alone.
See page one of a sample verdict
What you get
The ten that matter, chosen with you in week one. Each one is priced on three lines: labor, errors and delay-to-cash.
Hours are the easy number. The verdict also counts the rework, the credit memos, the hire you're about to make, and the cash sitting in receivables because the invoice went out six days late. That last line is usually where most of the money is.
What to fix first, what it should return, and what to leave alone. Some of the ten won't be worth fixing, and the verdict says so.
If a build is worth doing, the verdict ends with a fixed-fee proposal in three sizes. You don't have to take any of them.
How the two weeks go
We sit with the people doing the work: the person keying invoices from emailed PDFs, the one reconciling the spreadsheet nobody else understands, the one who remembers which customers to call. By Friday we've agreed the ten workflows.
Each workflow gets timed, costed and traced to where it delays cash. We check the numbers with the people who own them, then write the verdict.
A written document and a one-hour walk-through with you: ranked list, dollar figures, sequence and proposal.
The guarantee
If the verdict finds less than three times its fee in yearly cost, half the fee comes back. If you sign a build within 60 days, the full fee counts toward it.
Who it's for
Owner-run companies of roughly 10 to 200 people that have outgrown the way they're run. If your operation runs on spreadsheets, inboxes and people remembering, start here.
Who it isn't for: companies with fewer than about ten people. There usually isn't enough work to rank, and we'll tell you that on the call. Before You Sign and One Fix work at any size.
Scope, stated plainly
Coverage is the ten workflows agreed in week one. The fee is fixed. The verdict is yours to keep whether or not you go further.
Two weeks. Ten workflows, priced and ranked.